FAQs
Grocery Barrel Orders
When can the order be picked up?
The recipient will be contacted by a local agent upon arrival of the barrel
What methods of payment do you accept?
- Checks
- ATM cards/Check Cards
- Credit Cards (American Express, MasterCard, VISA and Discover)
Can I make changes to my order?
Once you have placed your order, if you need to make changes, please call 347.245.3661 between 9:00 and 5 weekdays or call to place an order.
Can I save items in my shopping cart for purchase at a later date?
No, not at this time.
In order to add items to my saved shopping cart, do I need to sign in?
No.
If you need to cancel your order, please try to allow at least 24 hours notice. To cancel, please call 347.245.3661 between 9:00 and 5.00pm.
Is it possible to substitute items?
Yes you may. Just call us at 347.245.3661.
Yes, Please call us and we may even develop a special package for you.
How far in advance do I need to place my order?
Most orders require 1-day advance notice but certain items you may need that is not part of the pacage may require more.
Can I place an order with less than the required 24 hours notice?
Yes
Do you provide condiments, plates, cutlery, napkins or serving utensils?
Yes
If there is a problem with my order, who do I contact?
Please call the store that the order was placed at and speak with the person in charge of the store.